Terms of service

OVERVIEW

Welcome to Lumeora! The terms "we," "us," and "our" refer to Lumeora. Lumeora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lumeora is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

ORDERS AND PAYMENT
We accept Cash on Delivery (COD) as well as online payments through our approved payment partners. All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or incorrect pricing.

SHIPPING AND DELIVERY
Orders are processed within 1-2 business days and delivered through our courier partners across Pakistan. Delivery timeframes may vary based on your location.

RETURNS AND REFUNDS
Please refer to our Return and Refund Policy for details on returns, exchanges, and refunds.

PRODUCT DESCRIPTIONS
We try to be as accurate as possible in describing our products. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current.

LIMITATION OF LIABILITY
Lumeora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.

CONTACT US
For questions about these Terms of Service, please contact us at lumeorahello@gmail.com or WhatsApp at 03046340253.